Terms of service

Last updated: 13 August 2026

1. The Service

Groclub Analytics ("the Service") is provided by Groclub Marketing to its clients and staff. It reads performance data from social media accounts a client owns — with that client's authorisation — and presents it as reporting dashboards. It is a private business tool, not a public product, and access is granted by invitation only.

2. Authorisation and your accounts

By connecting a social account you confirm that you own it or are authorised to act for its owner, and you grant us read-only access to the performance data described in our privacy policy. You may withdraw that access at any time through the relevant platform's settings or by asking us.

3. Acceptable use

Sign-in credentials are personal — do not share them. Do not attempt to access another client's data, disrupt the Service, or use it to breach a social platform's own terms.

4. Data accuracy

Figures come from the social platforms' own APIs and are shown as supplied. Platforms revise their metric definitions from time to time, may restate historical figures, and occasionally have outages. We therefore present the data on a best-efforts basis and it should not be treated as an audited record.

5. Availability

We aim to keep the Service available continuously but do not guarantee uninterrupted access, and we may suspend it for maintenance or because a platform changes or withdraws its API.

6. Intellectual property

The Service, its design and its code belong to Groclub Marketing. The underlying social media content and performance data belong to the client whose accounts produced it.

7. Liability

The Service is provided "as is". To the extent permitted by law, Groclub Marketing is not liable for indirect or consequential loss, or for business decisions taken on the basis of the reported figures.

8. Termination

Either side may end use of the Service at any time. On termination we disconnect the relevant accounts and delete the stored data as set out in our data deletion page.

9. Changes

We may update these terms; the date above will change and material updates will be notified to connected clients by email.

10. Contact

Groclub Marketing — data@groclub.marketing